Tel.: +39 090 9843054

Reservation Terms

Reservation Terms.

To confirm and book the room it is necessary to leave a deposit of 50% of the total cost of the stay (B&B).

Cancellation policy:

Periods A, B, C:
Cancellations up to 15 days prior to arrival: The entire deposit will be refunded.
Cancellation from 14 days to one day prior to arrival: Deposit will not be refunded.
No show: Payment of the total cost of the room (B&B).

During D period:
Cancellations up to 21 days prior to arrival: The entire deposit will be refunded.
Cancellation from 20 days to 7 days prior to arrival: Deposit will not be refunded.
Cancellation 6 days prior to arrival: Payment of the total cost of the room (B&B).

During all periods:
In case of client not arrival, delayed arrival or departure beforehand, not caused by Hotel fault, full balance of 100% of the total cost of the room (B&B) will be charged to credit card by Hotel Mamma Santina. In this case the room will be at the client’s disposition for the entire period.